FAQ
- What are Rush Sales?
- When will the Rush Sales start?
- How long will each sale last?
- When time of day will a Rush Sales start?
Merchandise
Credits
- How do I earn credits?
- What can I use my credits on?
- How long do my credits last?
- Do credits have a cash value?
- Can I buy credits for someone else?
Purchases
Shipping
- Does Dress Rush ship internationally?
- How much does shipping cost?
- How long does shipping take?
- How can I track my shipping?
Returns & Exchanges
Rush Sales
- What are Rush Sales?
-
Rush Sales feature the most sought after designer wedding gowns, jewelry, shoes, and accessories at prices you won't see anywhere else. Access to Rush Sales is exclusive to members only and with new Rush Sales being added every day, you are always sure to find something you love.
-
Credits
- How do I earn credits?
-
As a Dress Rush member, you can earn free credits every time a friend you invite to join becomes a member and makes a purchase.
- What can I use my Dress Rush earned credits on?
-
Dress Rush credits are applied towards your next purchase. If the balance of your order exceeds the balance of your credits, you can pay the difference using a valid credit card. If the value of your purchase is less than the balance of your credits, any unused credits will remain in your account until your next purchase.
- How long do my credits last?
-
Promotional credits (such as credits earned from referring friends) expire one year from the date of issuance.
- Can I buy credits for someone else?
-
Dress Rush gift cards will be available soon. In the meantime, you can visit the Dress Rush Concierge page to inquire about purchasing gift cards in advance.
Purchases
- Which payment types does Dress Rush accept?
-
Dress Rush accepts Visa, Mastercard, American Express, and Discover through a secure server. All payment types currently require a United States address.
- How is sales tax calculated?
-
Sales tax is included in the price of each item. We also have included sales tax in the cost of shipping.
Shipping
- Does Dress Rush ship internationally?
-
Depending on the sale, items may or may not be able to be shipped internationally. Please check the Delivery Policy for each designer before making a purchase.
- How much does shipping cost?
-
Shipping costs vary depending on the product and/or designer's terms and conditions. Each product's shipping costs will be listed on its Rush Sale page.
- How long does shipping take?
-
Delivery time varies per item and will be listed on each item's Rush Sale page.
- How can I track my shipping?
-
Shipping is currently handled directly with the designer so any tracking numbers, confirmations, or instructions will be handled between you and the designer.
Returns & Exchanges
- How can I return or exchange an item I purchased?
-
All returns or exchanges are handled directly through the featured designer. Each Rush Sale lists the return and exchange information. Please make sure you are familiar with the return and exchange terms before purchasing.